INOVANTI, LLC

 

Thank you for your purchase of a  Sekonic Industrial meter. As a leader in light measuring devices, Sekonic manufactures some of the most advanced and precise measuring instruments in the industrial lighting industry.  Their products have earned the respect and loyalty of demanding users around the world. At Sekonic, high-precision products are backed by high-quality customer service from Inovanti, LLC. Below, we have detailed our In-Warranty coverage, Extended-Warranty Service, and our Out-of-Warranty support.

 

 

Warranty

Inovanti, LLC, on behalf of Sekonic Corporation,  offers a 1-year warranty from the date of purchase on all of our light measuring devices. Upon inspection, if the product is proven to be defective, it will be repaired or replaced free of charge. Following the date of a repair or replacement, the warranty will be extended for 90 additional days or the remaining period of the warranty, whichever is longer.

The warranty does not apply in the following cases: (a) damage to the product due to mishandling, alteration, accident, impact, drop, sand, liquid or moisture damage, tampering, battery or chemical corrosion; or, (b) failure to follow operating, maintenance or environmental instructions prescribed by the applicable instruction manual or shipping damage; or, (c) damage caused during service performed by other than an authorized Sekonic service center; or, (d) if the product has had its serial number(s) or other identifying data removed.

 

Extended Warranty

Your Sekonic meter includes a warranty card. By registering your meter either by mail or online, you are eligible to receive an extended 3-year warranty from the date of purchase (only in the USA). The terms of the warranty are the same as the standard warranty, with the addition of the extended time.

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Out of Warranty

Sekonic measuring instruments are recognized as some of the most accurate and reliable metering devices available in today’s market. To ensure your meter is repaired to our factory critical standard, all repairs are conducted by trained Sekonic engineers capable of providing the high maintenance standards necessary to appropriately service Sekonic Industrial light measuring instruments. The service center is managed by Inovanti, LLC's New Jersey office, and all repairs are transferred to Sekonic Corporation's Tokyo, Japan office. 

 

To ensure and preserve the accuracy and consistency demanded by industry, government, and companies' high protocol standards, it's necessary to check calibration accuracy on a periodic basis. During your repair, your meter will be checked for factory specifications and re-calibrated if necessary under general repair and service. In addition, it is advisable that your meter get checked for calibration standards once a year, depending on the application and frequency of use

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Calibration measurements and subsequent calibration adjustment and certification are currently performed in Sekonic's  Japan facility.  As we add more local calibration check labs, we will list them in our dealer list as Calibration Partners. The calibration process can take up to three or more weeks for a complete turnaround. As a courtesy program, we offer loaner units when requested to keep your workflow uninterrupted. Loaner requests can be made by downloading the loaner request agreement form and providing the necessary information to qualify. See loaner request form

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Below is a description of our Repair and Services

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Please note: Due to increased Shipping, Customs, Duty, Fees and other

export costs our repair costs have increased significantly.